Frequently Asked Question

You can place an order through our website by browsing our product catalog, adding items to your cart, and completing the checkout process. For wholesale orders, please contact us directly at sales@lablinksolutions.com

 

We offer a wide range of research chemicals, including analytical reagents, biochemicals, laboratory chemicals, organic compounds, and inorganic compounds.

Yes, we ship our products worldwide. Please note that international orders may be subject to additional customs fees, taxes, or import duties, which are the responsibility of the customer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the progress of your shipment.

Yes, we adhere to strict quality control measures and industry regulations to ensure the safety and compliance of our products.

We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as when you received them. Certain items, such as custom synthesis products and opened chemicals, are non-returnable.

To return an item, email us at sales@lablinksolutions.com with your order number and reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and instructions for sending the item back.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will be applied to your original method of payment.

Yes, exchanges are possible. Please contact us at sales@lablinksolutions.com to arrange an exchange.

Yes, we offer competitive pricing for both retail and wholesale customers. For bulk orders, please contact our sales team at sales@ablinksolutions.com for a customized quote.

If your package is lost or damaged during shipping, contact us immediately at sales@lablinksolutions.com We will work with the shipping carrier to resolve the issue and ensure you receive your order.